"What is the official SGAC URL?"

"eservices.ica.gov.sg/sgarrivalcard/. The .gov.sg suffix is restricted to Singapore government entities. No other domain is the SGAC."

"Why does iVisa charge for a free form?"

"iVisa charges a 'service fee' to fill the form on your behalf. They do typically submit the real SGAC to ICA, so your record is valid. But the form is 9 fields and takes 6 minutes — paying $19-35 USD for that is a markup, not a service."

"Singapore is highly developed. Why are scams a problem here?"

"Tourists often assume Singapore's bureaucracy is well-marketed and that any official-looking site must be real. Search engine ads exploit this — middleman sites buy ad slots above the official ICA site for terms like 'Singapore arrival card'. The first result on Google is often paid, not official."

"Do Singapore citizens need to worry about this?"

"Singaporean citizens entering on a Singapore passport don't need the SGAC at all. Singapore PRs returning from abroad do, but they typically know the official site already. This scam targets foreign visitors."

"I already paid for my SGAC. What do I do?"

"Check your email. If you have a confirmation from no-reply@ica.gov.sg with an SGAC reference number, your filing is valid; you overpaid. Dispute the markup with your card issuer as 'misleading merchant.' If you don't see that email, refile at the official site — it's free and only takes 6 minutes."

Is iVisa the Official Singapore Arrival Card Site? (No)

Q: "Is iVisa the official Singapore Arrival Card site?"

"No. iVisa is a commercial visa middleman. The official Singapore Arrival Card (SGAC) is filed at eservices.ica.gov.sg/sgarrivalcard/, run by Singapore's Immigration \u0026 Checkpoints Authority (ICA), and it is always free."

No. iVisa is a commercial middleman. The official Singapore Arrival Card (SGAC) is at eservices.ica.gov.sg and is free.

Short answer

No. iVisa is a commercial visa middleman. It is not affiliated with Singapore’s Immigration & Checkpoints Authority (ICA).

The Singapore Arrival Card (SGAC) is free and is filed only at:

Verified

Official URL

eservices.ica.gov.sg/sgarrivalcard/

Run by Immigration & Checkpoints Authority (ICA). Last verified April 26, 2026. · Archived snapshot

iVisa typically charges around $19-35 USD to file an SGAC on your behalf. They do submit the real form to ICA. You just paid for what amounts to 6 minutes of typing.

Why this is a particularly clean scam

The SGAC is one of the simplest forms in this guide. 9 fields, no payment, no photo upload. Singapore is one of the most efficient governments in Asia at running digital services.

Yet despite all that, the top Google results for “Singapore arrival card” are often paid ads from middlemen, not the official ICA site. The reason: ICA does not buy Google Ads. Middlemen do. Whoever pays for the ad slot wins the visibility, regardless of who is actually authorized to provide the service.

This is the same pattern as Thailand TDAC, but the markup feels more aggressive because the underlying form takes 6 minutes. Paying $35 USD for a 6-minute form works out to $350/hour — for what is essentially data entry on a free site.

Pattern: what to look for in any “Singapore arrival card” site

Singapore’s .gov.sg suffix is restricted to government entities. So the test is simple:

Does the URL end in .gov.sg? If not, it’s a middleman.
Does the URL look like a fake government domain? Variations like singapore-arrival.gov (no, .gov is restricted to US government), ica-singapore.com, singaporegov.com are all bait.
Does the page show ICA’s logo but at a different domain? ICA’s logo without the .gov.sg URL = unauthorized use, not the real ICA.

The scam gallery

Evidence

Commercial visa middleman charging fees for Singapore's free SGAC. Not affiliated with ICA.

First observed: 2023-01-01

Not Official

ivisa.com

iVisa is the most consistently-resolving commercial middleman for Singapore SGAC. Other lookalike domains exist intermittently — they appear in Google ads, take payments, then disappear when ICA issues a takedown notice or the registrar receives complaints. The pattern is what to recognize, not specific domain names.

Who actually needs the SGAC

Status	SGAC required?
Singapore citizens (using Singapore passport)	No
Singapore PRs returning from overseas	Yes
Foreign visitors (any nationality)	Yes
Pure airside transit at Changi	No
Long-term pass holders (Employment, Student, etc.) returning	Recommended; not strictly enforced

If you don’t need the SGAC but iVisa charged you for one, that’s a stronger basis for a refund dispute. You bought a service for a form you didn’t need.

What to do if you already paid

Verify your filing actually went through

Look in your email for a message from [email protected]. If present, your SGAC is filed and valid. You overpaid the middleman.

Dispute the markup

Contact your card issuer, cite “misleading merchant” — the middleman did not clearly disclose that the form was free at the official site. Include a screenshot of eservices.ica.gov.sg showing it’s free. Best within 60 days of the charge.

If no ICA confirmation, refile

The middleman may not have actually submitted anything (rare for iVisa, more common with smaller resellers). Refile yourself:

Go to eservices.ica.gov.sg/sgarrivalcard/
Fill the form — 9 fields, 6 minutes
Submit. You’ll get a confirmation immediately.
Then dispute the original middleman charge as “service not rendered.”

This guide is maintained by entrycardguide. We have no affiliation with Singapore’s Immigration & Checkpoints Authority or any travel service. Our current affiliate revenue comes from clearly disclosed travel insurance links on eligible pages. Read more on our about page.