The wizard publishes its step names, field labels and a (MM/DD/YYYY) date hint, but no regexes or character limits. The format chips on these cards belong to this site's local checker, not to eTravel. Official notices and outcomes are quoted word for word.
Official label: Email address, the first item in the Data Policy's list of what eTravel collects. Sign-up emails a 6-digit one-time password (OTP) to this address; the site says to wait at least 3 minutes for it. Use an inbox you can open on your phone at check-in.
Four separate boxes, not one: First Name, Middle Name, Last Name, Suffix, in the order the Data Policy lists them. Type each part exactly as printed on the passport photo page, and keep each passport name in its own box.
Official label: Passport Number. Type the number from the photo page as one string. Do not paste the two long lines at the bottom of the data page: that is the MRZ, with check digits, not the number itself.
^[A-Z0-9]{6,12}$
max 12Official label: Birth Date, and the form marks every date field (MM/DD/YYYY): month, then day, then year. 08/22/1991 means August 22, 1991. The local checker below is the opposite — it takes YYYY-MM-DD.
Official label: Mobile Number, item 11 in the Data Policy list, between Nationality and Address. Include your country code (+86 for China, +63 for a Philippine SIM). The local checker below accepts a + followed by 7 to 15 digits.
Official label: Date of Arrival, marked (MM/DD/YYYY) like every date field. Use the date you land in Philippine local time; red-eye flights often arrive the next calendar day. This date also controls the registration window — see the error decoder below.
Official label: Flight Number, in the Travel Details step. The form auto-fills your terminal from it, and after the NAIA terminal reassignments the site posts a notice: fill in the correct flight number in your scheduled travel, and disregard the auto-filled terminal. Sea travelers get Voyage Number and Vessel Name fields instead.
"Please make sure to fill out all required fields."The form's own validation banner. Skipping a box and submitting anyway is the incomplete half of what earns a red QR; the FAQ pairs incomplete with incorrect.
"The green QR code is issued when your submission of required information is proper and complete."Green means straight through. The FAQ says with a green QR you may directly proceed with immigration inspection upon arrival. Screenshot it and go.
"The red QR code is issued when the data submitted is incomplete/incorrect, and/or if for the past 30 days, you are sick or have a history of exposure to a person who is sick or known to have communicable/infectious disease prior to travel."Red is not a refusal. You are routed to further inspection by the Bureau of Quarantine (BOQ) before immigration formalities. The triggers are incomplete or wrong data, or the 30-day health questions, which the Health Declaration step asks verbatim.
"You may only register within 72 hours prior to your arrival or departure in the Philippines."The announcement banner on the site itself. Registration opens only 3 days before your flight, so a Date of Arrival further out is not accepted. Do not file weeks early.
"To open your profile, go to: https://etravel.gov.ph/search and enter your reference number and date of birth then press continue."Lost the QR screenshot? This is the FAQ's official recovery path: reference number plus date of birth at etravel.gov.ph/search.
"No. eTravel regisration/update is absolutely free of charge, hence, it does not collect or require any form of online payment."The typo is the FAQ's own — regisration, as printed. Anyone demanding payment for eTravel registration is not the official site; the same answer warns against fake sites that require payment.
"Presenting different QR codes may cause delay or incovenience."Another FAQ typo, kept as printed (incovenience). If you registered twice, pick one QR and present only that one. To fix a mistake, use the Edit Registration tab instead of filing again.
The official site shows a confirmation on screen. Screenshot it — that's your backup.
Within a few minutes from a gov.ph address, with the record details.
Show the QR code if airline staff or border officers ask. Keep the screenshot until you clear immigration and customs.
Screenshot is fine. PDF is fine. Even the email app open on your phone is fine.
Rare. Officer looks you up by passport number — your record is already in the system.
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Use the official portal only. Pre-check the high-error fields below before you paste them into eTravel.
Type your details below. We never send them anywhere. This runs 100% in your browser. View source to verify.
File with the passport and itinerary you will actually use. If the airline changes the flight number, update or refile before travel. Save the QR screenshot immediately after submission.