With the exact regex the official site enforces, the error message it returns, and what you probably did wrong. Pre-check your values in the e-Arrival Card page's local validator before pasting.
Use the passport number on the photo page. No spaces or dashes.
^[A-Z0-9]{6,12}$
max 12Use the Latin name from your passport.
Use the operating flight number. Codeshares should match the operating carrier.
Use the date you enter Korea, in Korea local time.
Use a monitored inbox. Save the confirmation page or QR if the portal shows one.
"Passport mismatch"Name or passport number does not match the passport scan or airline record.
"Wrong system"K-ETA, Q-Code, visa status, and e-Arrival Card are separate systems.
"Confirmation not found"Re-open the official .go.kr portal and check with the same passport/email.
The official site shows a confirmation on screen. Screenshot it — that's your backup.
Within a few minutes from a go.kr address, with the record details.
Show the e-Arrival Card confirmation if requested. Keep your passport and arrival purpose details consistent with the submission.
Screenshot is fine. PDF is fine. Even the email app open on your phone is fine.
Rare. Officer looks you up by passport number — your record is already in the system.
If you still need coverage for the trip, these links support entrycardguide without changing the price you pay.
Affiliate disclosure: if you buy through one of these links, we may earn a commission. We never accept money from visa middlemen, form-filing services, or companies that compete with the official government forms we point to.
Use the official .go.kr portal. Do not paste e-Arrival Card data into K-ETA, Q-Code, or a visa-service page by mistake.
Type your details below. We never send them anywhere. This runs 100% in your browser. View source to verify.
File with the passport and flight you will actually use. If a site asks for a K-ETA or visa fee, you are not just filing the free e-Arrival Card.