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Directorate of Immigration Services. Last verified
August 30, 2026.
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Archived snapshot The portal’s public guide names the information and documents below. It does not expose the live form’s regexes, character limits or validation messages. Follow the controls shown in your application rather than copying a format from another country.
Before opening the application
Check the exemption list first. If your passport or status is exempt for this trip, do not start a paid standard application.
Prepare a passport that remains valid for at least six months after arrival and has one blank page. Keep a selfie or passport-style photo ready. Use the same passport in the application and at the border.
Use an email inbox you control. Three separate messages can arrive: receipt, payment confirmation when applicable, and the final approval or refusal. Only the final approval permits travel.
Give a working phone number. Copy the arrival and departure details from the current booking, not an old itinerary. Prepare accommodation confirmation for the stay.
Purpose-specific evidence
Choose the real purpose of travel:
- business: invitation letter and company registration copy;
- family visit: host invitation plus the host’s identity card, passport, alien card or entry permit;
- medical or conference travel: the relevant appointment or participation letter;
- employment or resettlement: the supporting document named by the portal.
The portal may also request vaccination or test certificates based on the application answers.
Submission and result
Review every value before payment. The terms say the fee is non-refundable and that a mistake can require a new paid application.
Save the reference number. Standard applications are generally processed within three working days, but can take longer. Download the approval PDF only after the decision is issued. A receipt, payment email or pending status is not an eTA.